Exciting Payments Insights from Tom Zscach at Swift | FF Salon 2023
Exciting Payments Insights from Tom Zscach at Swift | FF Salon 2023 Navigating the intricate landscape of loan management is no small feat, especially in an era where technology and consumer expectations are evolving rapidly. At the recent FF Salon 2023, Tom Zscach from Swift unveiled a treasure trove of insights into the future of payments that could redefine how we think about origination and servicing software. The Digital Transformation in Payments Zscach opened his session with a compelling narrative on digital transformation in the payments sector. He emphasized that financial institutions must adapt to stay relevant. “Innovation isn’t just a buzzword; it’s a necessity,” he stated, capturing the audience's attention immediately. His analysis highlighted how systems need to evolve not only to meet regulatory demands but also to anticipate customer needs. Shifting Paradigms: From Transactions to Experiences One of the most striking points made by Zscach was the shift from