Optimizing the Claims Process: Insights from Jeanette Hernandez of Clearspeed in The Insurtech Magazine

Optimizing the Claims Process: Insights from Jeanette Hernandez of Clearspeed in The Insurtech Magazine

Loan management and servicing software and systems are essential to the smooth functioning of any lending institution. They help streamline the loan process, from origination to servicing to collections.

In a recent interview with The Insurtech Magazine, Jeanette Hernandez, CEO of Clearspeed, shared her insights on how technology can be used to optimize the claims process.

Hernandez pointed to several key areas where technology can make a difference, including:

  • Automating tasks. Many of the tasks involved in the claims process can be automated, freeing up adjusters to focus on more complex tasks.
  • Improving communication. Technology can help insurers communicate more effectively with policyholders, claimants, and other stakeholders.
  • Providing real-time data. Insurers can use technology to track the status of claims in real time, which can help them identify and resolve issues quickly.

Hernandez also emphasized the importance of using data to improve the claims process.

"Data is key to understanding the claims process and identifying areas for improvement," she said. "Insurers can use data to track trends, identify patterns, and develop strategies to improve efficiency and effectiveness."

By leveraging technology and data, insurers can optimize the claims process and improve the customer experience.

To learn more about how Fundingo can help you optimize your loan management or origination or servicing software or systems, call toll-free at (877) 227-7271 or visit Fundingo.com.

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